Privacy policy

2.1. The Data Controller obtains, processes, and stores personally identifiable information primarily through the online store website and email.

2.2. By visiting and using the services provided by the online store, you agree that any information provided will be used and managed in accordance with the purposes set out in the Privacy Policy.

2.3. The data subject is responsible for ensuring that the personal data submitted is correct, accurate, and complete. Knowingly providing false information is considered a violation of our Privacy Policy. The data subject is obliged to immediately notify the Data Controller of any changes to the personal data submitted.

2.4. The data controller shall not be liable for any damage caused to the data subject or third parties if it has arisen due to the submission of false personal data.

3.1. The data controller may process the following personal data:

3.1.1. First name, last name
3.1.2. Date of birth
3.1.3. Contact information (e-mail address and/or phone number)
3.1.4. Transaction details (purchased goods, delivery address, price, payment information, etc.).
3.1.5. Any other information submitted to us during the purchase of services and goods offered on the website or when contacting us.

3.2. In addition to the above, the Data Controller has the right to verify the accuracy of the data submitted using publicly available registers.

3.3. The legal basis for the processing of personal data is Article 6(1)(a), (b), (c) and (f) of the General Data Protection Regulation:

a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes;

b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

c) processing is necessary for compliance with a legal obligation to which the controller is subject;

f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

3.4. The data controller stores and processes the data subject’s personal data as long as at least one of the criteria listed below applies:

3.4.1. Personal data is necessary for the purposes for which it was obtained;
3.4.2. As long as the Data Controller and/or Data Subject can exercise their legitimate interests in accordance with the procedure established by external regulatory enactments, such as submitting objections or bringing or pursuing a claim in court;
3.4.3. As long as there is a legal obligation to store the data, such as in accordance with the Accounting Law;
3.4.4. As long as the Data Subject’s consent to the relevant personal data processing is valid, unless there is another legal basis for personal data processing.

When the circumstances referred to in this clause cease to exist, the Data Subject’s personal data storage period shall also expire and all relevant personal data shall be irrevocably deleted from computer systems and electronic and/or paper documents containing the relevant personal data, or these documents shall be anonymized.

3.5. In order to fulfill its obligations to you, the Data Controller has the right to transfer your personal data to cooperation partners, data processors who perform the necessary data processing on our behalf, such as accountants, courier services, etc. The data processor is the controller of personal data. Payment processing is provided by the payment platform makecommerce.lv, therefore our company transfers the personal data necessary for the execution of payments to the platform owner Maksekeskus AS.
Upon request, we may transfer your personal data to state and law enforcement authorities in order to defend our legal interests, if necessary, by preparing, submitting, and defending legal claims.

3.6. When processing and storing personal data, the Data Controller implements organizational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.

4.1. In accordance with the General Data Protection Regulation and the laws of the Republic of Latvia, you have the right to:
4.1.1. Access your personal data, receive information about its processing, as well as request a copy of your personal data in electronic format and the right to transfer this data to another controller (data portability);
4.1.2. Request the correction of incorrect, inaccurate, or incomplete personal data;
4.1.3. Delete your personal data (“be forgotten”), except in cases where the law requires the data to be retained;
4.1.4. Withdraw your previously given consent to the processing of personal data;
4.1.5. Restrict the processing of your data – the right to request that we temporarily stop processing all of your personal data;
4.1.6. Contact the Data State Inspectorate
You can submit a request to exercise your rights by filling out a form in person

5.1. This Privacy Policy has been developed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as well as the laws in force in the Republic of Latvia and the European Union.

5.2. The data controller has the right to make changes or additions to the Privacy Policy at any time and without prior notice. Amendments shall take effect upon their publication on the website www.findpet.lv.